Questions and answers

Chamber and committees

Questions and answers

Parliamentary questions can be asked by any MSP to the Scottish Government or the Scottish Parliamentary Corporate Body. The questions provide a means for ��˿�� to get factual and statistical information.

Written questions must be answered within 10 working days (20 working days during recess)
Other questions such as Topical, Portfolio, General and First Minister's Question Times are taken in the Chamber

Urgent Questions aren't included in the Question and Answers search. There is a SPICe fact sheet listing Urgent and emergency questions.

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Question reference: S6W-35723

Asked by: Rachael Hamilton, MSP for Ettrick, Roxburgh and Berwickshire, Scottish Conservative and Unionist Party
Date lodged: Monday, 17 March 2025
Current Status: Answered by Ivan McKee on 25 March 2025

To ask the Scottish Government whether it has plans to standardise visitor levy forms across local authorities.

Question reference: S6W-35649

Asked by: Rachael Hamilton, MSP for Ettrick, Roxburgh and Berwickshire, Scottish Conservative and Unionist Party
Date lodged: Thursday, 13 March 2025
Current Status: Answered by Alasdair Allan on 21 March 2025

To ask the Scottish Government how it is working with (a) Ofgem and (b) energy suppliers to ensure that the replacement of Radio Teleswitch Service meters is completed in a timely manner and that no consumer is left without control over their heating and hot water when the service ends.

Question reference: S6W-35651

Asked by: Rachael Hamilton, MSP for Ettrick, Roxburgh and Berwickshire, Scottish Conservative and Unionist Party
Date lodged: Thursday, 13 March 2025
Current Status: Answered by Alasdair Allan on 21 March 2025

To ask the Scottish Government what consideration it has given to the specific needs of rural communities in relation to the ending of the Radio Teleswitch Service, including the availability of replacement meters and any potential for delays to replacement meters in rural areas.

Question reference: S6W-35650

Asked by: Rachael Hamilton, MSP for Ettrick, Roxburgh and Berwickshire, Scottish Conservative and Unionist Party
Date lodged: Thursday, 13 March 2025
Current Status: Answered by Alasdair Allan on 21 March 2025

To ask the Scottish Government what specific measures are being taken to address any potential impact of the ending of the Radio Teleswitch Service on vulnerable consumers in rural constituencies, particularly those who may have limited access to alternative heating and hot water solutions.

Question reference: S6W-35647

Asked by: Rachael Hamilton, MSP for Ettrick, Roxburgh and Berwickshire, Scottish Conservative and Unionist Party
Date lodged: Thursday, 13 March 2025
Current Status: Answered by Alasdair Allan on 21 March 2025

To ask the Scottish Government what steps it is taking to ensure that people are fully aware of the ending of the Radio Teleswitch Service (RTS) on 1 July 2025, and what plans are in place to support any affected consumers in (a) general and (b) rural areas such as the Scottish Borders, where there is reportedly a higher prevalence of RTS meters.

The Scottish Government has no powers over the Radio Teleswitch Service (RTS).

Ofgem and Energy UK are leading a cross-industry response to the RTS shutdown which includes a public awareness campaign. However, progress has been slow. Ofgem’s data from suppliers show that between October 2024 and January 2025 around 18,700 RTS meters were replaced in Scotland. As of January 2025, there were still 146,302 RTS consumers in Scotland who need to have their meters replaced. The switch-off date has already been extended three times and a further extension is not expected.

People who rely on the RTS will experience real and considerable detriment unless meters are replaced by the switch-off date. This is especially true for those in our rural and island communities where expensive electric storage heaters are more prevalent. The Scottish Government continues to consistently convey this message to the UK Government, Ofgem, and suppliers.

Since the creation of the RTS Taskforce in autumn last year, the energy industry has progressed a series of pilot projects in areas with high numbers of RTS customers. These pilots have been intended to target several upgrades at once while understanding and addressing technical challenges. However, many still wait for engineers who simply do not turn up or are insufficiently trained to upgrade the meter in question. The Scottish Government has asked for additional enforcement action to be put in place to reduce these instances and ensure that every household is fitted with a fully functioning meter before the deadline.

While we do not hold the necessary powers to direct Ofgem or suppliers, we are committed to raising awareness and working with those responsible to ensure consumers are not negatively affected by the switch-off. This includes contributing to RTS related engagement, consultations, and roundtables as well as raising the media profile of the switch-off. We have written to the UK Government, Ofgem, and industry on several occasions to press them to take the necessary steps to protect consumers in Scotland from detriment – highlighting the specific needs of rural and island communities and the availability of working smart meters as a viable solution – and continue to advocate for Scottish RTS users at every opportunity.

Any consumers experiencing difficulties with their supplier should contact Advice Direct Scotland (ADS). ADS receives funding from the Scottish Government as part of our devolved responsibilities for consumer advocacy and advice. Services include the free national energy advice helpline, available on 0808 196 8660 or at energyadvice.scot.

With just over three months to the deadline, and no clear Plan B, the UK Government and Ofgem must use their relevant powers to take urgent and proportionate action to substantially increase the number of properties upgraded. This is particularly pressing in rural and island areas where the number of RTS meters is disproportionate and where the impact on already high levels of fuel poverty could be significant.

Question reference: S6W-35653

Asked by: Rachael Hamilton, MSP for Ettrick, Roxburgh and Berwickshire, Scottish Conservative and Unionist Party
Date lodged: Thursday, 13 March 2025
Current Status: Answered by Alasdair Allan on 21 March 2025

To ask the Scottish Government what information it has on how many Radio Teleswitch Service (RTS) meters have been removed from premises in Scotland since the ending of the service was announced.

Question reference: S6W-35648

Asked by: Rachael Hamilton, MSP for Ettrick, Roxburgh and Berwickshire, Scottish Conservative and Unionist Party
Date lodged: Thursday, 13 March 2025
Current Status: Answered by Alasdair Allan on 21 March 2025

To ask the Scottish Government what its position is on whether the 1 July 2025 date for the ending of the Radio Teleswitch Service should be extended, in light of reported concerns about the readiness of suppliers and the potential impact on consumers, especially in rural and remote areas.

Question reference: S6W-35652

Asked by: Rachael Hamilton, MSP for Ettrick, Roxburgh and Berwickshire, Scottish Conservative and Unionist Party
Date lodged: Thursday, 13 March 2025
Current Status: Answered by Alasdair Allan on 20 March 2025

To ask the Scottish Government what information it has on what progress has been made on the roll-out of smart meters across Scotland, and what steps it (a) can take and (b) is taking to ensure equitable access for consumers in rural and remote areas.

As a reserved matter, the Scottish Government has no powers over the smart-meter roll out and does not hold information on its progress. The UK Government publishes quarterly statistics on the smart meter roll out which are available at:

The UK Government has made a commitment that all households will be offered a smart meter upgrade by the end of this year. However, many in Scotland, particularly those in our rural and island communities, face ongoing difficulties with smart meter connectivity, wiring or a lack of engineers, thus preventing them from upgrading or causing metering issues when they do.

Since the start of the smart meter roll out in January 2022, the Scottish Government has engaged regularly with the UK Government and Ofgem to ensure all smart meter users across Scotland have full network access.

While telecommunications is reserved to the UK Government, we have proactively addressed poor network coverage through digital infrastructure programmes such as Reaching 100% and the Scottish 4G Infill (S4GI) programme. We have delivered 55 mobile masts in rural and island areas, all of which are available on an open access basis and could potentially be used to site smart meter radio infrastructure.

However, the Data Communications Company (DCC) controls the digital energy infrastructure for Great Britain, and collects and shares smart meter data with energy suppliers via the Wide Area Network (WAN). In establishing how best to collect this data, the DCC took the decision that in the “north” region of Great Britain, including Scotland, the use of long range radio would allow signals to travel further across hills and mountains, reaching more rural communities more easily. It is clear that this does not always work in practice and many households and businesses are unable to install a working smart meter.

On 8 January, I wrote to the UK Minister for Energy Consumers, Dr Miatta Fahnbulleh, calling for the UK Government to take steps to allow the DCC to use mobile technology to provide a signal to homes in Scotland. In her response, Minister Fahnbulleh advised that the DCC is currently undertaking work to develop technical solutions to overcome the connectivity issues that currently prevent some consumers from accessing the WAN.

Further, on 10 March, I reiterated my view to Ofgem that an update to the DCC license conditions would provide enduring protection to consumers given the pace at which technical solutions are likely to change and the potential for meters to become unfit for purpose through no fault of the consumer.

Fit-for-purpose smart meters provide numerous benefits to consumers including real time usage data which can help consumers cut their energy usage and save money. It is therefore critical that the UK Government, Ofgem, and the DCC work together to urgently resolve these issues.

Question reference: S6F-03924

Asked by: Rachael Hamilton, MSP for Ettrick, Roxburgh and Berwickshire, Scottish Conservative and Unionist Party
Date lodged: Monday, 17 March 2025
Current Status: Taken in the Chamber on 20 March 2025

To ask the First Minister how the Scottish Government is marking Endometriosis Awareness Month.

Question reference: S6O-04475

Asked by: Rachael Hamilton, MSP for Ettrick, Roxburgh and Berwickshire, Scottish Conservative and Unionist Party
Date lodged: Thursday, 13 March 2025
Current Status: Taken in the Chamber on 20 March 2025

To ask the Scottish Parliamentary Corporate Body what recent assessment it has made of the resources given to the Legislation team.