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NHS 24 ensures that mental health calls are correctly triaged through training, support for frontline staff and ongoing oversight and review of calls and processes.

All new staff undertake a robust four-week induction training programme, and Psychological Wellbeing Practitioners and Mental Health Nurse Practitioners are trained to conduct specialised mental health assessments to ensure that patients are triaged appropriately.

All frontline staff undertake monthly clinical and line management supervision with Senior Charge Nurses, and are continuously supported to improve their knowledge and adhere to organisational processes and clinical governance guidelines. Clinical outcomes are reviewed monthly to identify any changes in referral patterns, and any significant variations are investigated and reviewed by NHS 24.

We commenced the issuing of reusable nappy kit vouchers via a QR code at the start of September 2023, giving parents the option to register for the reusable nappy kits by QR code or by post.

Data from our Baby Box Managing Agent covering the period September 2023 to January 2024 shows that they have received 1,332 applications by post and 101 applications via the QR code. The following table provides a breakdown by month.

Under Section 29 of the Scottish National Investment Bank Act 2020, the Scottish Ministers must establish and maintain an advisory group to provide Ministers with advice on the Bank’s objects, conduct and performance.

Now that the Bank is fully established, and has a growing portfolio of investments, work is underway to advise ministers on the establishment of the advisory group.

Details such as membership, appointment processes and meeting frequency remain under consideration. We hope to provide an update on this work in the coming months.

The 2024-25 Scottish Budget is a budget built on our values - setting out, in tough times, to protect people, sustain services, and take pragmatic steps to addressing the climate emergency. All budget decisions are subject to robust assessment in line with the Fairer Scotland Duty Act of 2018, which requires Scottish Ministers, when making strategic decisions, to reduce the inequalities of outcome caused by socio-economic disadvantage.

We a re keenly aware of the pressures facing them as a result of the current financial climate. The funding in the budget for the Third Sector will continue to prioritise investment in key infrastructure organisations and programmes that provide critical support to help the wider sector navigate the challenging financial climate.

Local authorities are independent corporate bodies with their own powers and responsibilities. It is up to each local authority how it manages its day-to-day business and decision making processes, including the allocation of staff resources and the level of services that are provided.

Addressing the biodiversity crisis needs action across the whole of government and wider society. Through the Scottish Biodiversity Strategy and Delivery Plan we are working with local authorities to ensure they have the right tools and guidance for nature restoration, and to empower the development of partnerships that include the right skills and knowledge to deliver local nature restoration projects.

Since 2021-22, we have directly allocated £17 million to Local Authorities through the Nature Restoration Fund for them to deliver such projects in partnership with other organisations. In 2023-24, we allocated an additional £5 million to support initial work to develop local nature networks.

Further to my response to the question S60-02933 on 10 January 2024, I have not set a deadline for the full or partial reopening of sites affected by high level masonry issues. Historic Environment Scotland continues to put the health and safety of individuals first and will continue reopening sites when safe to do so.

Details of the inspection programme and site reopening's are published on the Historic Environment Scotland website: . Indeed the member will be pleased to note that the website currently advises that Bothwell Castle in her constituency is due to reopen for Easter 2024.

I will continue to engage with Historic Environment Scotland on the inspection programme and the reopening of sites affected.

The Scottish Government is committed to ensuring the safety and wellbeing of teachers and education professionals impacted by violent and abusive behaviour in schools. Violence is never acceptable, and the safety of both pupils and staff is paramount. No staff members should have to endure verbal or physical abuse in educational settings.

As part of the Scottish Government’s commitment to ensure schools are safe and consistent environments for all, we are currently working with partners to develop a national action plan which will include consideration of what further support local authorities and schools may require. The action plan will be published as soon as possible.

In addition, since October 2020, we have allocated over £2 million to specifically support the wellbeing of the education workforce. This year, an additional £200,000 is earmarked to provide wellbeing coaching to teaching staff and educational professionals in Scottish schools and early learning facilities.

Moreover, we are funding the Association of Directors of Education in Scotland to implement an Education Workforce Support Project, aimed at gaining a comprehensive understanding of current practices supporting the wellbeing of our education workforce.

I refer the member to the answer to question S6W-24258 on‎ 22 January 2024. All answers to written Parliamentary Questions are available on the Parliament's website, the search facility for which can be found at /chamber-and-committees/written-questions-and-answers .

The CICV Survey provides an insight in to the poor payment practices prevalent in the construction industry. The information contained therein will be helpful in the ongoing work of the Construction Accord Transformation Action working groups which are a collaboration between industry and government.

Scottish Government expects payments at all levels in a public contract supply chain to be made within the terms and conditions of the relevant contract or subcontract. Those agreements should comply with applicable legislation, be fair to both parties and be fairly administered. For financial year 2022-23, the core Scottish Government made 98.0% of payments within 10 days (2021-22: 97.7%) and 99.4% (2021-22: 99.2%) of all payments within the terms of its contractual 30 day payment policy.

Scottish Government’s procurement policy and procedures for public bodies on contract payments are set out in SPPN 2/2022. Bidders who are unable to assure the effectiveness and reliability of their supply chain payment processes may not be awarded a public contract. The awarding body should monitor the winning bidder’s actual payment performance and there is an escalation pathway for sub-contractors if their payment is delayed.

The Construction Accord’s Transformation Board have a Procurement and Supply Chain Working Group - on which CICV have representation - who will be looking into the issue of prompt payment throughout the supply chain. The CICV prompt payment survey results will be of assistance in this work.

I refer the member to the answer to question S6W-24258 on‎ 22 January 2024. All answers to written Parliamentary Questions are available on the Parliament's website, the search facility for which can be found at /chamber-and-committees/written-questions-and-answers .