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The Scottish Government does not hold this information for independently contracted practices. It does expect patients to be offered an appointment with a member of GP practice staff within two days; the latest figures (Health and Care Experience Survey 2015-16) show that nearly 92% of people were able to get a consultation within that time.

The figures on the percentage of patients able to arrange an appointment with a member of GP practice staff within two days by board are given in the following table:

Figures broken down by GP practice are held at the following website:

Patients are not referred under the terms of the European Cross-border Healthcare Directive. They are exercising an EU Treaty right that allows them to travel throughout the European Economic Area (EEA) to receive treatment that is the same as or equivalent to treatment that is provided by the state in their home country, and to be reimbursed on return to that country.

The home healthcare provider has no responsibility for the quality, safety, outcome or governance of the treatment sought in another part of the EEA. In considering reimbursement (which is restricted to the amount the treatment would have cost if it had been provided by the state at home) the home healthcare provider - in Scotland the relevant NHS board - must ensure that the treatment was medically necessary and that prior authorisation has been agreed (if the patient travelled for specialist treatment). The NHS board must also be satisfied with the supporting documentation from the country of treatment, before reimbursement can be paid. Scotland's European Cross-border Healthcare National Contact Point, administered by NHS inform, provides further guidance on the operation of the directive at: .

The directive was transposed in October 2013, although since then Cross-border healthcare activity has been modest. The 14 local NHS boards would be best placed to provide numbers for both outgoing and incoming patients who have used the Directive to travel in the EEA for treatment.

It is for independently contracted practices to decide how best to communicate with their patients. There are no current plans to introduce a national text appointments service. Decisions at practice or NHS board level allow solutions to integrate with existing processes and systems, and to be responsive to local circumstances.

The Scottish Government outlined plans on 11 March 2016 to provide £2 million additional funding to improve or upgrade IT infrastructure in GP practices as part of a £20 million package for GPs to ease pressures on the workforce over the next year. This is in addition to the primary care digital services delivery fund, announced in June 2015, which is providing £6 million over three years to improve access to GP digital and online services, enhance GP systems, and encourage innovation and research in GP digital services.

The consultation document makes it very clear that the proposal relates to cleft surgery only. The consultation document can be accessed at:

Clear and categoric assurances that, with the exception of surgery, all other cleft services will continue to be delivered locally have been given throughout this process in correspondence with campaigners and ³ÉÈË¿ìÊÖ. These assurances have also been given to the National Specialist Services Committee and NHS board Chief Executives, during their consideration of the proposal. The decision whether to accept the proposal rests with Ministers. I will make my decision in due course.

Each Health and Social Care Partnership is required by the Public Bodies (Joint Working) (Scotland) Act 2014 to put in place a strategic commissioning plan for the integrated functions and budgets that they control.

Before undertaking the strategic commissioning plan, partnerships are required to undertake a strategic needs assessment which considers: needs; population dynamics and projections; service activity; supply and demand; and gaps in provision. This informs their strategic commissioning plan and shapes services and support to deliver better outcomes. It will be for partnerships to determine the need for care home places in their localities and to work collaboratively with others, including providers, to meet that need.

In line with our vision, Scottish Government policies are enabling more people to live longer and more independently in their own homes, which results in fewer people needing residential care. We are providing more than £0.5 billion additional funding over three years to help Health and Social Care Partnerships establish new ways of working, and investing a further £250 million per year to protect and grow social care services.

The Scottish Government is committed to improving the quality of care in Scotland and we meet regularly with COSLA, Scottish Care, Coalition of Care and support Providers in Scotland and other key stakeholders in order to do this.

As part of this partnership approach the Scottish Government is a member of the National Contingency Planning Group, which includes providers and is chaired by COSLA. The group works with stakeholders in identifying potential risks which could lead to the disruption of adult social care provision in Scotland.

We are also working with COSLA and care providers to deliver a major programme of reform to adult social care. These reforms will maintain the continuity, stability and sustainability of residential care provision while embedding greater local flexibility, maximising efficiency, improving quality, enhancing personalisation and promoting innovation.

NHS funded fertility preservation is currently offered to patients diagnosed with cancer on a case-by-case basis. This is for clinical reasons, and referring clinicians should take into account a patient's diagnosis, prognosis of cancer treatment and age.

A Scottish Government led working group is being set up to look at access and draw up protocols for fertility preservation for patients with serious medical conditions, prior to fertility compromising treatment or surgery.

The information requested is not held centrally. The Scottish Government funds the Scottish Library and Information Council to provide independent advice to the Scottish Government on library and information services and to act as a leadership body for the sector. Details of library closures for all parts of the UK since 2010 is provided in the following table:

*No return in 2014-15. Libraries across NI operate as single service. Confirmed current figure is 98.

(information provided by SLIC utilising CIPFA data)

SLIC can provide information on the local library landscape in Scotland, and can be contacted using the details below:

Pamela Tulloch

Chief Executive Officer

Scottish Library and Information Council

Suite 2.4

Turnberry House

175 West George Street

Glasgow

G2 2LB

t: 0141 202 2999

e: [email protected]