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The Scottish Government supports the further development and implementation of online triage, rather than the development of a single online triage system. An example of this is the recent publication by NHS 24 of their ‘NHS 24 Online’ app, and the Self Help guides on NHS Inform.

We are aware as well of a number of online platforms being used by some GP practices which support triage, and we will continue to develop principles of good access to General Practice through the General Practice Access Short Life Working Group, after which further consideration will be given the use of online triage systems.

The Scottish Government does not hold this information centrally.

The Scottish Government remains committed to eliminating Hepatitis C as a major public health concern by 2024. We must nonetheless recognise the impact the pandemic has had across the whole health sector, including the detection and treatment of Hepatitis C. During the financial year 2021-22, 1,390 individuals across Scotland started direct-acting antiviral hepatitis C treatment. This is set out in a report on the PHS website:

National target data for 2022-23 will be published as soon as the full data has been collected and subjected to the appropriate data quality checks.

Data on targets and treatment initiations at Health Board level cannot be provided centrally as it has not been subjected to the required data quality procedures. However, the Scottish Government can confirm national treatment targets are broken down to indicative levels by NHS Board area to assist with their planning.

Despite the challenges resulting from the pandemic, the PHS report linked above shows there is evidence to indicate that Scotland has already achieved the WHO target to treat 80% of those diagnosed with Hepatitis C.

The initial baseline audit of the public health workforce should be completed in 2023. However, given the diversity of public health roles in the domains of health improvement, health protection, healthcare public health and associated research, data and intelligence, the collection and analysis process will have to be refined before the data is suitable for publication. Our ultimate aim will be to publish it alongside the other NHS Education for Scotland workforce data.

The Scottish Government does not hold this information centrally.

All Health Boards have a responsibility to ensure that that Wi-Fi is of a sufficient standard to support both patients and staff to have access to connectivity.

In 2019, Scotland undertook its first across health and social care which helped to prioritise key areas for investment. A further assessment is due to take place later this year which will include consideration of availability of Wi-Fi that we expect to inform further priorities.

There is no centrally held resource providing information about the Wi-Fi provision for residents in care homes. However, data obtained from participating care homes on the programme of work to fulfil the has indicated that an estimated 55% of care homes have Wi-Fi access throughout the premises, 38% have only partial Wi-Fi coverage, and 9% have no Wi-Fi access for residents.

Near me video consulting service has been evaluated from 2 separate occasions but the university of oxford. See links –

In addition to this, a public consultation was undertaken that reached an excess of 5000 people and professionals. This resulted in this summary capturing views on the service –

We have also developed an Equalities and Impact Assessment for the Near Me service which you can find here –

There are currently no further plans for further evaluation at this point.

I refer the member to the answer to question S6W-13979 on 30 January 2023. All answers to written parliamentary questions are available on the Parliament's website, the search facility for which can be found at /chamber-and-committees/written-questions-and-answers

The use of digital continues to be a key priority to support better choice and access to health and care services. The Near Me video consultation service has now supported in excess of 1.8m people through appointments since early 2020 across Scotland, avoiding over 60 million miles of unnecessary travel with important benefit for those on Island’s and rural areas. Remote monitoring of conditions is also being prioritised with over 40,000 people now having monitored their blood pressure from home through our Connect Me service with further developments for other conditions underway. Digital for Mental Health has seen significant growth with a range of self-help guides, self-referral therapy and self-management options now available to the public. In addition, NHS Inform continues to be the key place for validated information and support and we continue to encourage people to go to NHS Inform as a first step to help identify the best route of support for that person and their circumstances. Further access to services digitally will be made through the Digital Front Door.

As per answer to question S6W-13986 on 31 January 2023 there are a number of developments underway to support online triage. However, we do not hold information on the amount spent specifically on online triage.

All answers to written Parliamentary Questions are available on the Parliament's website, the search facility for which can be found at /chamber-and-committees/written-questions-and-answers

We are not currently aware of any Health Boards that are not using a form of asynchronous communication as part of their public service offering.