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Chamber and committees

Official Report: search what was said in Parliament

The Official Report is a written record of public meetings of the Parliament and committees.  

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Dates of parliamentary sessions
  1. Session 1: 12 May 1999 to 31 March 2003
  2. Session 2: 7 May 2003 to 2 April 2007
  3. Session 3: 9 May 2007 to 22 March 2011
  4. Session 4: 11 May 2011 to 23 March 2016
  5. Session 5: 12 May 2016 to 4 May 2021
  6. Current session: 13 May 2021 to 26 December 2025
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Displaying 855 contributions

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Social Justice and Social Security Committee [Draft]

Social Security Independent Advocacy Service

Meeting date: 11 December 2025

Alexander Stewart

Social Security Scotland is operating on a larger scale than when VoiceAbility started in January 2022, so contending with demand will be one of the major issues. How will you anticipate the large demand? How will you manage it, and what support will you provide?

Social Justice and Social Security Committee [Draft]

Social Security Independent Advocacy Service

Meeting date: 11 December 2025

Alexander Stewart

You might well be anticipating that there will be high initial demand because people will want to ask for or require some support from you. That might have an impact on what you can and cannot do and how you manage that. As you have also indicated, there might be geographical differences in what rural and urban communities and the individuals within them require from you. You already have a plan and you have the capacity to adapt it depending on the demand that comes through.

Social Justice and Social Security Committee [Draft]

Social Security Independent Advocacy Service

Meeting date: 11 December 2025

Alexander Stewart

How will you work with Social Security Scotland and other partners to get referrals for the service and provide the support that individuals require?

Local Government, Housing and Planning Committee [Draft]

Scottish Housing Regulator

Meeting date: 9 December 2025

Alexander Stewart

How are you managing to contribute to the best value and public service reform agendas? You have identified that you cannot cover everything so you need to cherry pick the areas that you believe represent the most severe risks to the organisation and to what you need to achieve. In relation to encapsulating those agendas and what your organisation does as the regulator, how do you square that circle? How do you fulfil your obligations while ensuring that the funding is levelled and that, at the end of the day, there are some best value and public service reforms in the organisation?

Local Government, Housing and Planning Committee [Draft]

Scottish Housing Regulator

Meeting date: 9 December 2025

Alexander Stewart

In light of inflation, which is putting pressure on staff salaries and other on-going costs that you have to bear, it would be good to get a flavour of how you are managing your budget and what you see as the short to medium-term issues that you might need to address.

Local Government, Housing and Planning Committee [Draft]

Temporary Convener

Meeting date: 2 December 2025

Alexander Stewart

Thank you for that.

Local Government, Housing and Planning Committee [Draft]

Scottish Public Services Ombudsman

Meeting date: 2 December 2025

Alexander Stewart

Previously, the committee recommended the instigation of a programme of externally verified customer satisfaction data. It would be good to know whether you have progressed that and, if so, whether any lessons have been learned from it.

Local Government, Housing and Planning Committee [Draft]

Scottish Public Services Ombudsman

Meeting date: 2 December 2025

Alexander Stewart

We will move on to Meghan Gallacher, who joins us remotely.

Local Government, Housing and Planning Committee [Draft]

Scottish Public Services Ombudsman

Meeting date: 2 December 2025

Alexander Stewart

Thank you for your answers this morning. I would like to touch on one area before we finish. You have given us a good overview of where the organisation is, what you are trying to achieve and where you are going. However, complaints about SPSO services themselves are potentially problematic and they are at a record high. It would therefore be good to get a flavour of where you see those complaints going and how you manage them as an organisation. That is an area that you will require to tackle.

Local Government, Housing and Planning Committee [Draft]

Subordinate Legislation

Meeting date: 2 December 2025

Alexander Stewart

Item 3 is formal consideration of a Scottish statutory instrument. When the committee previously considered the Building (Scotland) Amendment Regulations 2025 on 18 November, we agreed to seek further information from the Scottish Government following a submission that we received from the Royal Incorporation of Architects in Scotland. We have now received the Government鈥檚 response.

As members do not have any comments, does the committee agree that we do not wish to make any recommendations in relation to the instrument?

Members indicated agreement.