łÉČËżěĘÖ

Skip to main content
Loading…

Chamber and committees

Official Report: search what was said in Parliament

The Official Report is a written record of public meetings of the Parliament and committees.  

Filter your results Hide all filters

Dates of parliamentary sessions
  1. Session 1: 12 May 1999 to 31 March 2003
  2. Session 2: 7 May 2003 to 2 April 2007
  3. Session 3: 9 May 2007 to 22 March 2011
  4. Session 4: 11 May 2011 to 23 March 2016
  5. Session 5: 12 May 2016 to 5 May 2021
  6. Current session: 12 May 2021 to 15 August 2025
Select which types of business to include


Select level of detail in results

Displaying 875 contributions

|

Economy and Fair Work Committee

Consumer Scotland

Meeting date: 13 November 2024

Daniel Johnson

The 2020 act that created Consumer Scotland gave it three broad primary functions: providing advice and information to policy makers on consumer issues; carrying out research and investigations into consumer issues; and providing or securing the provision of advice and information to consumers.

You have a budget of £3.9 million to spend, but only £444,000 is spent on direct consumer advice. My question has two parts. First, why did you choose to go down the route of outsourcing consumer advice rather than doing it directly? Secondly, given that it is one of your primary functions—indeed, many of your answers have emphasised your view that you are a consumer advocate—I wonder how you view the fact that only 11.4 per cent of your budget is dedicated to direct consumer advice. Is that the right balance, and are you placing the right emphasis on direct consumer contact?

Economy and Fair Work Committee

Petroineos Grangemouth

Meeting date: 13 November 2024

Daniel Johnson

Thank you very much.

Economy and Fair Work Committee

Convener

Meeting date: 13 November 2024

Daniel Johnson

After a great deal of deliberation, I would like to nominate Colin Smyth.

Colin Smyth was chosen as convener.

Economy and Fair Work Committee

Consumer Scotland

Meeting date: 13 November 2024

Daniel Johnson

I have one final cheeky question. If we had those organisations round the table today, would they say that you have had a positive impact on the consumer advice landscape?

Economy and Fair Work Committee

Petroineos Grangemouth

Meeting date: 13 November 2024

Daniel Johnson

Finally, I have what is almost a comment—it is certainly a very closed question. The prospect of growing sugar beet or trees to provide feedstock for biorefining has been raised, but we would need to take a very close look at that if it was how we were proposing to use the land. If we were to use it for that purpose, we would not be using it for other purposes—say, for food. Indeed, if we were using it to grow trees as feedstock, it would mean that we would not be using it for wood product, and I would argue that, with wood products, the carbon would be locked away without any refining being needed.

I guess that the implication of that is that the Government needs to make a very clear and hard-nosed assessment about land use and whether that sort of thing constitutes appropriate use of the land. Would that summary be correct?

Economy and Fair Work Committee

Consumer Scotland

Meeting date: 13 November 2024

Daniel Johnson

I will push you a little bit on that. All of us round this table are familiar with how advocacy works; indeed, we undertake it day in and day out. I would find it quite difficult to do that job if I did not hold surgeries with my constituents to understand what they needed. In a functional sense, how can you understand what to advocate for on consumers’ behalf if you are not doing that sort of thing directly? In conducting broad research, as it were, is there a danger that everyone ends up as a statistic rather than a person, and that you miss some of the more fundamental issues that you would have picked up if you had that direct contact?

Economy and Fair Work Committee

Consumer Scotland

Meeting date: 13 November 2024

Daniel Johnson

I understand. There are lots of different ways in which one can understand the consumer experience.

That brings me to my final question. Part of my reason for asking this is that I completely recognise that Citizens Advice Scotland does a great job, but its funding is under severe pressure. Because of those funding pressures, it is not the organisation that it might once have been or might hope to be.

Just reflecting on my constituency casework, I note that I am getting an increasing number of people approaching me because they are struggling to get good consumer advice to understand what their contractual obligations are with providers of goods or services, when procuring things or buying products directly from shops or online and, in particular, with the building trade. My view is that the availability of direct consumer advice is much weaker than it was perhaps a decade or two ago. What is your view of that and of your role in helping to rebuild the advice ecosystem or landscape?

10:15  

Economy and Fair Work Committee

Petroineos Grangemouth

Meeting date: 13 November 2024

Daniel Johnson

We have all been looking at Grangemouth in a renewed level of detail. It occurs to me that some quite broad-brush assumptions are made, not all of which are correct. We think, “The oil comes out of the North Sea, it all goes to Grangemouth and we get our petrol—job done.” I read that, although the Forties pipeline terminates at Grangemouth, only 40 per cent of your feedstock comes from the North Sea. Our briefing notes also indicate that you are the main supplier of aviation fuel to Scottish airports and that you supply some 70 per cent of Scotland’s petrol stations.

Will you provide a bit of detail as to what proportion of your feedstock is coming from the North Sea? Critically, as refining stops, will that introduce additional costs to customers who are downstream? In other words, will aviation fuel cost more or less than previously? Will there be any consequences for consumers at the fuel pumps in Scotland as refining at Grangemouth ceases?

Economy and Fair Work Committee

Petroineos Grangemouth

Meeting date: 13 November 2024

Daniel Johnson

No. I like to make sure that my questions are energy dense.

Economy and Fair Work Committee

Interests

Meeting date: 13 November 2024

Daniel Johnson

Thank you for that very warm welcome. I refer members to my entry in the register of members’ interests, where I declare that I am a director of a company with retail interests in Edinburgh.