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Chamber and committees

Official Report: search what was said in Parliament

The Official Report is a written record of public meetings of the Parliament and committees.  

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Dates of parliamentary sessions
  1. Session 1: 12 May 1999 to 31 March 2003
  2. Session 2: 7 May 2003 to 2 April 2007
  3. Session 3: 9 May 2007 to 22 March 2011
  4. Session 4: 11 May 2011 to 23 March 2016
  5. Session 5: 12 May 2016 to 4 May 2021
  6. Current session: 13 May 2021 to 5 April 2026
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Displaying 697 contributions

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Local Government, Housing and Planning Committee

Draft Climate Change Plan

Meeting date: 13 January 2026

Mark Griffin

Good morning. We have heard evidence that the plan is not as strong as it could be on public engagement, and there are concerns about the lack of a clear strategy for raising awareness and behaviour change on heat in buildings. How do you respond to those comments that we have heard? Are there any plans for the final climate change plan to address concerns about accessibility of information and funding?

Local Government, Housing and Planning Committee

Draft Climate Change Plan

Meeting date: 13 January 2026

Mark Griffin

We have spoken previously about the scale of the challenge of what we need to do to decarbonise homes. Will Home Energy Scotland鈥檚 supporting resources be scaled up to meet the scale of the challenge?

Have there been any discussions about the pathway for a householder to go through with Home Energy Scotland? We have heard concerns about how complex and daunting that sometimes seems to be for home owners. If the number of households is going to be scaled up, the process could be made more efficient and less daunting to home owners at the same time. Has that been considered?

Local Government, Housing and Planning Committee

Draft Climate Change Plan

Meeting date: 13 January 2026

Mark Griffin

I have one supplementary question. You are right about the neighbour effect that occurs when people see their neighbours getting a heat pump installed and hear the rave reviews about how warm it is and about the cost of heating coming down. One frustration has been when a neighbour speaks to the contractor who is installing the system and says, 鈥淐ould you do that in my house as well?鈥, and they say, 鈥淣o鈥攚e鈥檙e just contracted. You need to go through Home Energy Scotland and go through that process.鈥 In relation to your point about neighbour-to-neighbour communication, is there any way to make it simpler for neighbours to speak to the contractor and for the contractor to offer a similar service in the same street while they are there, rather than going through a whole different process with Home Energy Scotland?

Local Government, Housing and Planning Committee

Scottish Public Services Ombudsman

Meeting date: 2 December 2025

Mark Griffin

Good morning. You touched earlier on the use of AI in generating submissions. Have you heard anything through your office about the use of AI by public bodies in responding to complaints? What is your view of the potential use of AI in the public sector in responding to complaints, and does your office use AI at all?

Local Government, Housing and Planning Committee

Scottish Public Services Ombudsman

Meeting date: 2 December 2025

Mark Griffin

In June this year, the committee considered and approved the SPSO鈥檚 revised statement of principles for complaints-handling procedures. What difference will that make? How will you monitor its impact?

Local Government, Housing and Planning Committee

Scottish Public Services Ombudsman

Meeting date: 2 December 2025

Mark Griffin

Under the model complaints-handling procedures, organisations have a responsibility to publish statistics. Obviously, they publish statistics only for the geographical area that they cover鈥攆or example, a council or health board area. What is your view on collation and publishing of the statistics at national level? Is that right or appropriate? What role might your office have in co-ordinating that work?

Local Government, Housing and Planning Committee

Scottish Public Services Ombudsman

Meeting date: 2 December 2025

Mark Griffin

This is my final question.

This is the committee鈥檚 final evidence session with you and your team. We are in the run-up to the dissolution of Parliament, and the committee is thinking about legacy reports. Your predecessor felt that this committee might not be the appropriate committee to scrutinise you and your role, given that your remit goes far beyond local government, housing and planning. In that context, what is your view on the appropriate parliamentary mechanism or committee to scrutinise you and your team?

Local Government, Housing and Planning Committee

Draft Climate Change Plan

Meeting date: 18 November 2025

Mark Griffin

My question concerns the level of engagement with Government on the development of the climate change plan. Obviously, you are involved in parliamentary engagement today, and that is really helpful to our scrutiny work, but what sort of engagement have you had with the Government on the design of the plan, rather than in relation to responding to it, as we are doing now?

Local Government, Housing and Planning Committee

Draft Climate Change Plan

Meeting date: 18 November 2025

Mark Griffin

Good morning, everyone. In some of the earlier discussions, we touched briefly on the economic benefits of some of the changes that we would hope to see attached to the climate change plan. I want to talk about community benefits and how we ensure that local communities benefit from investment in infrastructure and community electricity generation and, potentially, the introduction of things such as heat networks. How do we ensure that communities benefit from those developments instead of corporations simply extracting wealth from communities? That tension exists due to needing private investment to really drive some of the changes. Let us open that up, perhaps going to Cornelia first to talk briefly about community benefits, as well.

Local Government, Housing and Planning Committee

Subordinate Legislation

Meeting date: 11 November 2025

Mark Griffin

One of the frustrations with the old SAP process was that it was fully reserved. At a time when emerging technologies were coming on to the market, installers who came to see me as constituents did not see it as a responsive system. Is the Scottish Government able to amend the calculations behind the EPC so that it is at the forefront of recognising the emerging technologies that are coming on to the market all the time?