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Chamber and committees

Official Report: search what was said in Parliament

The Official Report is a written record of public meetings of the Parliament and committees.  

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Dates of parliamentary sessions
  1. Session 1: 12 May 1999 to 31 March 2003
  2. Session 2: 7 May 2003 to 2 April 2007
  3. Session 3: 9 May 2007 to 22 March 2011
  4. Session 4: 11 May 2011 to 23 March 2016
  5. Session 5: 12 May 2016 to 5 May 2021
  6. Current session: 12 May 2021 to 22 June 2025
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Displaying 1366 contributions

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Social Justice and Social Security Committee

Budget Scrutiny 2023-24

Meeting date: 22 December 2022

Miles Briggs

We have covered a lot of these questions, but I want to revert back to a point about financial management. Where do you think that the Scottish Government is in developing that? Graeme Roy, you spoke about β€œthe funding gap” and hinted at what you thought about the use of that phrase. Where is the Scottish Government when it comes to managing that?

Social Justice and Social Security Committee

Social Security Scotland

Meeting date: 22 December 2022

Miles Briggs

That is helpful. Thank you. On that point, how have you taken forward the signposting towards the VoiceAbility advocacy service, specifically for non-verbal clients, since we last met? There was a lot of talk about recruitment of the required individuals.

Social Justice and Social Security Committee

Budget Scrutiny 2023-24

Meeting date: 22 December 2022

Miles Briggs

That is helpful.

Social Justice and Social Security Committee

Budget Scrutiny 2023-24

Meeting date: 22 December 2022

Miles Briggs

That is a very good point. The projection that there will be Β£106 million less of a gap since we last met is important, but it is a data question, which I know we will come on to later.

Social Justice and Social Security Committee

Social Security Scotland

Meeting date: 22 December 2022

Miles Briggs

Good morning, and thanks for joining us today. I want to touch on the charter research, specifically with regard to improvements that the organisation is taking forward following that research. It is worth saying that, by and large, the findings were positive. What learning have you taken from that?

Social Justice and Social Security Committee

Social Security Scotland

Meeting date: 22 December 2022

Miles Briggs

This is not so much a question, but it would be helpful for the committee to know the data around where those individuals will be based. That has not been clear. Also, what is the potential for home visits? Originally, that was flagged as one of the key reforms, but I have not been able to find out whether those have taken place or how many people have applied for them. I do not know whether that is within the systems data that you can provide.

Social Justice and Social Security Committee

Social Security Scotland

Meeting date: 22 December 2022

Miles Briggs

That is helpful. Perhaps you could keep the committee updated on that, because we will have a watching brief.

Since the internal audit report in July, what sort of guidance and training has been undertaken? Where is your strategy or policy around working from home? We discussed that on our visit to the Dundee office. A number of people are in new buildings in Dundee, for example.

Social Justice and Social Security Committee

Social Security Scotland

Meeting date: 22 December 2022

Miles Briggs

My supplementary is linked to that point on threats to the system. I noticed that the national cybersecurity centre has been offering expert guidance to the organisation. Have you had any cybersecurity breaches to date? What strategies are in place to build in systems to prevent that, especially given what we have seen recently in organisations such as the Scottish Environment Protection Agency?

Social Justice and Social Security Committee

Social Security Scotland

Meeting date: 22 December 2022

Miles Briggs

The minister told us that his expectation was that all clients would be paid winter heating payments in February. Is the system in place to make that happen?

Social Justice and Social Security Committee

Social Security Scotland

Meeting date: 22 December 2022

Miles Briggs

That is helpful. Given that a new system is being put in place, it is important to build in that approach from the outset. I believe that the Deputy First Minister has now put in place a reporting function for all public agencies to report back to the Scottish Government on that.

The theme that I want to ask about relates to new benefits and improving systems. What scale of technical debt is there currently and what progress is being made to develop a structured approach to address that?