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Chamber and committees

Official Report: search what was said in Parliament

The Official Report is a written record of public meetings of the Parliament and committees.  

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Dates of parliamentary sessions
  1. Session 1: 12 May 1999 to 31 March 2003
  2. Session 2: 7 May 2003 to 2 April 2007
  3. Session 3: 9 May 2007 to 22 March 2011
  4. Session 4: 11 May 2011 to 23 March 2016
  5. Session 5: 12 May 2016 to 5 May 2021
  6. Current session: 12 May 2021 to 18 June 2025
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Displaying 2022 contributions

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Social Justice and Social Security Committee [Draft]

Pensioner Poverty (Digital Exclusion)

Meeting date: 13 March 2025

Bob Doris

Time is almost up, so I will make this a rhetorical question for now, but, if you could write back, that would be great. This question might be for you in particular, Jillian Matthew, given your role.

Everything that we have heard today suggests that there is no universal accessibility and engagement standard that is reported on or audited in the UK public sector, the Scottish public sector, local authorities or the private sector. Today, we have looked at the issue through the prism of pensioner poverty and digital exclusion, but the issue is wider than that. I am sorry that I cannot hear them from you just now, but any information or thoughts that you have on that would be really welcome, as the committee grapples with the issue. That was a wee sneaky final question, even though it is a rhetorical one for now.

I thank all four of you for your invaluable evidence.

The committee will move into private session for agenda item 3, which is consideration of today鈥檚 evidence.

11:10 Meeting continued in private until 11:15.  

Social Justice and Social Security Committee [Draft]

Pensioner Poverty (Digital Exclusion)

Meeting date: 13 March 2025

Bob Doris

I see a lot of nodding heads, but I am not sure who wants to come in.

Social Justice and Social Security Committee [Draft]

Decision on Taking Business in Private

Meeting date: 13 March 2025

Bob Doris

Good morning, everyone, and welcome to the eighth meeting in 2025 of the Social Justice and Social Security Committee. We have received no apologies. Collette Stevenson and Marie McNair are joining us online. Because the convener is appearing online, she has asked that I step in and chair this morning鈥檚 meeting, just for practicality. I am happy to do so.

Under our first item of business, do members agree to take item 3 in private?

Members indicated agreement.

Social Justice and Social Security Committee [Draft]

Pensioner Poverty (Digital Exclusion)

Meeting date: 13 March 2025

Bob Doris

Thank you.

Social Justice and Social Security Committee [Draft]

Pensioner Poverty (Digital Exclusion)

Meeting date: 13 March 2025

Bob Doris

That was helpful. If, after this session, you think of other examples that you want to give us, just drop the clerking team a line. That would be very helpful.

I also note鈥擨 make this as a rhetorical point, just so that it is on the public record鈥攖hat, in my experience, mobile phone contracts and TV and broadband packages appear to be designed so that it is easy to step up a package but incredibly difficult to step it down again, so people can be trapped into unhealthy and unaffordable packages. I see nodding heads from the witnesses. I wanted that to be captured in the Official Report, but I do not want to set up a whole line of conversation about it, because of the time constraints. I also point out that we will be asking about what your organisations and others do to assist people, so I must ask you to keep your powder dry on that stuff until I bring in other members to ask about it.

Members have a couple of brief supplementary questions.

Social Justice and Social Security Committee [Draft]

Pensioner Poverty (Digital Exclusion)

Meeting date: 13 March 2025

Bob Doris

I think that Liz Smith will be exploring that later, when we come on to theme 3.

Social Justice and Social Security Committee [Draft]

Pensioner Poverty (Digital Exclusion)

Meeting date: 13 March 2025

Bob Doris

We all know from our constituencies the CAB network鈥檚 wealth of information and experience, so thank you for that offer.

I will bring in Marie McNair on the next theme. Thank you for your patience.

10:00  

Social Justice and Social Security Committee [Draft]

Pensioner Poverty (Digital Exclusion)

Meeting date: 13 March 2025

Bob Doris

I apologise for cutting across you, convener. Jillian Matthew wants to come in, and then we can move on, if that is okay.

Social Justice and Social Security Committee

Subordinate Legislation

Meeting date: 6 March 2025

Bob Doris

The cabinet secretary has answered much of what I was going to ask, but I will nudge her a little bit more in relation to potential future reforms of carers payments.

I was encouraged to hear, cabinet secretary, that you are thinking about making changes in relation to multiple carer roles and the carers allowance supplement. You also mentioned bereavement and the rolling on of benefits and support, which is really good.

I turn to my substantive question. Given that the carers support payment has been live since November 2023, how has the Scottish Government worked with those who receive the new benefit to tease out what future changes might look like? It would be helpful if you could say a little more about how you have done that.

As well as asking that question, I want to nudge a little bit more. I understand that eligibility is a binary choice and that people are either below the threshold or the payment is cut off completely if they are above it. Given the issue鈥檚 complexity, tapering might be a real challenge, including financially. How has the lived experience of those who have received the payment since November 2023 featured in your considerations, and has the Scottish Government undertaken further work in that area?

Social Justice and Social Security Committee

Subordinate Legislation

Meeting date: 6 March 2025

Bob Doris

I have no further questions. Having looked at the issue this morning, I welcome anything that the Scottish Government can do to improve the experience of those who face net earnings fluctuation and uncertainty. It is good to hear that such work is on-going.