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Chamber and committees

Official Report: search what was said in Parliament

The Official Report is a written record of public meetings of the Parliament and committees.  

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Dates of parliamentary sessions
  1. Session 1: 12 May 1999 to 31 March 2003
  2. Session 2: 7 May 2003 to 2 April 2007
  3. Session 3: 9 May 2007 to 22 March 2011
  4. Session 4: 11 May 2011 to 23 March 2016
  5. Session 5: 12 May 2016 to 5 May 2021
  6. Current session: 12 May 2021 to 20 June 2025
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Displaying 1696 contributions

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Economy and Fair Work Committee

Town Centres and Retail

Meeting date: 4 May 2022

Claire Baker

Thank you. Finally, Gillian Crawford talked about the example of Schuh, which is combining its retail sales with online sales. Because the committee is looking at town centres, we are interested in the places where people live, work and socialise. The move to online sales affects the fabric of high streets. What is the way forward on that? Is it the combined model that Gillian spoke about? Are businesses moving towards that? Are there barriers to that?

When we visited Dumfries, we heard about a big retailer that had moved from having a physical shop to having a kind of locker, and that there are advantages in having a locker-type system. How do we encourage businesses to remain on the high street and to deliver two services from the same place?

Economy and Fair Work Committee

Town Centres and Retail

Meeting date: 4 May 2022

Claire Baker

Following up on Stuart Mackinnon’s answer, some of the local businesses that we had at our round-table session and businesses in my region have spoken about how they started to sell online during the pandemic, when their online sales were really positive and a growth part of their business, but they are now seeing what they describe as a significant dip in online sales. The cost of living crisis could be a factor, but they are trying to understand why it is happening. They are small businesses, so when they are making investment decisions, they seem to be trying to decide whether to invest in their online offer to make that more attractive or to focus on their local market, which was their market prior to the pandemic. Is that a common story that the FSB is hearing from small businesses and what advice would you give to them?

Economy and Fair Work Committee

Town Centres and Retail

Meeting date: 4 May 2022

Claire Baker

I welcome our second panel of witnesses. From Scottish Development International, we are joined by Neil Francis, the managing director, and Siobhan McDermit, the team leader of digital trade services. We are also joined by Hugh Lightbody, chief officer with Business Gateway.

As before, I ask members and witnesses to keep their questions and answers as short and concise as possible. All three witnesses will get a chance to answer some questions. They might not be called for each question, but they will get a chance to speak.

The previous panel of witnesses said that, traditionally, Business Gateway would not offer support for retail. The sector is not prioritised. During the pandemic, more Scottish Government support went through local agencies—in particular, for retail, there was business rates support. Our inquiry is considering the changing nature of retail. Do the witnesses see any future role for Business Gateway or local agencies to give more support to, or have more engagement with, the sector?

Economy and Fair Work Committee

Town Centres and Retail

Meeting date: 4 May 2022

Claire Baker

Is that a recent increase? The previous witnesses said that, traditionally, there was less engagement.

Economy and Fair Work Committee

Town Centres and Retail

Meeting date: 4 May 2022

Claire Baker

What I meant was whether the demand for support is the same or is stronger in some areas.

Economy and Fair Work Committee

Town Centres and Retail

Meeting date: 4 May 2022

Claire Baker

I have a question for Neil Francis and Siobhan McDermit. I asked initially about the retail sector and Business Gateway. Will they say a bit about the support that Scottish Development International provides to the retail sector in Scotland, if it works with that sector at all?

Economy and Fair Work Committee

Town Centres and Retail

Meeting date: 27 April 2022

Claire Baker

I remind members that they do not have to address their questions to every panel member. If you name a panel member, that will help us to complete the session in time.

Jamie Halcro Johnston is next.

Economy and Fair Work Committee

Decision on Taking Business in Private

Meeting date: 27 April 2022

Claire Baker

Good morning and welcome to the 11th meeting in 2022 of the Economy and Fair Work Committee.

Agenda item 1 is a decision on taking business in private. Are members content to take item 4 in private?

Members indicated agreement.

Economy and Fair Work Committee

Town Centres and Retail

Meeting date: 27 April 2022

Claire Baker

Thank you. Given that the issue was raised right at the end of our session, if you would like to add any comments about the cost pressures that have arisen due to the pandemic, please send them to us. That will be helpful.

I will bring the session to a close. I thank the four members of the panel for their contributions, which are very much appreciated. We will have a brief suspension before the next panel comes in.

10:57 Meeting suspended.  

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Economy and Fair Work Committee

Town Centres and Retail

Meeting date: 27 April 2022

Claire Baker

I welcome our second panel: Ruth Boyle is policy and parliamentary manager at Close the Gap; Joanne Cairns is head of research for the Union of Shop, Distributive and Allied Workers; and Bryan Simpson is industrial organiser for Unite Hospitality. I ask members and witnesses to keep their questions and answers as short and concise as possible.

I will ask the first questions, which I will address to Joanne Cairns. Will you outline the impact of the pandemic on retail workers? How has retail changed in recent years? Will you also give us an idea of the size of the sector in Scotland? I think that the Co-op Group said that it employs 7,000 workers in Scotland. Will you say a wee bit about what the sector looks like in Scotland?