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Chamber and committees

Official Report: search what was said in Parliament

The Official Report is a written record of public meetings of the Parliament and committees.  

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Dates of parliamentary sessions
  1. Session 1: 12 May 1999 to 31 March 2003
  2. Session 2: 7 May 2003 to 2 April 2007
  3. Session 3: 9 May 2007 to 22 March 2011
  4. Session 4: 11 May 2011 to 23 March 2016
  5. Session 5: 12 May 2016 to 5 May 2021
  6. Current session: 12 May 2021 to 17 June 2025
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Displaying 1195 contributions

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Health, Social Care and Sport Committee

Alternative Pathways to Primary Care

Meeting date: 15 March 2022

Dr Sandesh Gulhane

On your point about mental health systems, in Glasgow, CAMHS and the general psychiatric service have different systems. Therefore, when I was covering CAMHS, I could not see patients’ records. I needed my nurses to open the records so that I could read them, and I needed my nurses to type my notes into the system because I did not have the ability to do that. Worse still, GPs cannot read what the psychiatric service has written. You will appreciate the importance of GPs and psychiatrists being able to read each other’s notes. I feel that that is a dangerous situation. What can we do quickly to overcome that?

Health, Social Care and Sport Committee

Alternative Pathways to Primary Care

Meeting date: 15 March 2022

Dr Sandesh Gulhane

What assessment has been made of the link between access to alternative pathways and digital exclusion?

Health, Social Care and Sport Committee

Alternative Pathways to Primary Care

Meeting date: 15 March 2022

Dr Sandesh Gulhane

I will talk a bit about innovative practice, which we have heard a bit about, especially in rural areas. I know of amazing work that is being done in NHS Grampian, and I would like Julie Mosgrove to tell us a little more about that and about barriers to rolling that out across Scotland. Does anyone else have examples of innovative work in rural areas that makes life better for our patients?

Health, Social Care and Sport Committee

Alternative Pathways to Primary Care

Meeting date: 15 March 2022

Dr Sandesh Gulhane

Always, convener.

This question, which is for Clare Morrison to start with, is about MDTs and the data that drives decisions. Now that all members of allied healthcare professions are to be fully included in the workforce plan, what would need to happen for you to get the appropriate data that you need? Obviously, as far as training and financial support are concerned, a lot of these groups are businesses, but you will need access to patient data to be able to perform those functions.

Health, Social Care and Sport Committee

Alternative Pathways to Primary Care

Meeting date: 15 March 2022

Dr Sandesh Gulhane

It is important to hear from everyone, but I will start with Jess Sussmann.

10:45  

Health, Social Care and Sport Committee

Alternative Pathways to Primary Care

Meeting date: 15 March 2022

Dr Sandesh Gulhane

Dr Marshall, I want to pick up on David Torrance’s question about the abuse that reception staff take. I, too, am a jobbing GP; receptionists allow us to do our job, and without them we simply could not function. I remember coming through to reception and seeing one of my receptionists in floods of tears over something that had been said to her. Every time I am at work, I hear about things that have been said that have made our reception staff feel hurt and upset. Demand and frustration are leading to that. Abuse is completely unacceptable, as you rightly said. What more can be done to make that clear and protect our reception staff?

Health, Social Care and Sport Committee

Alternative Pathways to Primary Care

Meeting date: 15 March 2022

Dr Sandesh Gulhane

I will pick up on that. I recently visited a citizens advice bureau in Glasgow and was told that it is embedding its services in GP practices. It has found that its engagement and the work that it does are better when a healthcare professional tells a patient that they have to see the citizens advice bureau than it is when citizens turn up to its office to ask for help. If we were to extend putting CABs in GP practices, especially ones such as Dr Marshall’s, would that free up time not just for GPs but for allied health professionals, because the social aspect would be being provided by a specialist service?

Health, Social Care and Sport Committee

Alternative Pathways to Primary Care

Meeting date: 15 March 2022

Dr Sandesh Gulhane

It is Sue Webber who has the follow-up question, convener, which I will—

Health, Social Care and Sport Committee

Alternative Pathways to Primary Care

Meeting date: 15 March 2022

Dr Sandesh Gulhane

It is for Clare Morrison.

Health, Social Care and Sport Committee

Alternative Pathways to Primary Care

Meeting date: 8 March 2022

Dr Sandesh Gulhane

For anyone who did not watch the first evidence session, I declare an interest as a practising GP.

My question on our first theme is about the new GP contract that came in in 2018. The idea of the new contract was to widen services and allow people to get more without necessarily seeing their GP, and the GP was very much supposed to be the expert general practitioner. However, what we have found with the contract is that there seems to be huge variability across the country. My question is especially for Dr Yadav, as he is from a more rural community. Has the contract impeded your ability to work and access for patients?